Google Chrome Setup Guide for Samsara Users – samsara-internal

Goal: Sign in to Chrome with your Samsara account.

How to Sign Into Chrome Browser

Chrome is the default browser at Samsara. Signing in with your Samsara account lets you open Google Docs shared with Samsara users only, lets Biztech push required tools like the Okta extension, and saves your bookmarks and settings to the cloud.

Steps

Follow Google’s steps to sign in: Sign in to Chrome (Google Help)

Use these Samsara-specific details while you follow them:

Sign in with your full Samsara email address. Personal accounts are not allowed (see FAQ below).
When redirected to Okta, enter your Okta credentials.
When asked to confirm that your organization will manage this profile, click Continue. This lets Samsara provide tools like the Okta extension.
Confirm any final prompt to finish signing in.

Tip: If prompted, set Chrome as your default browser.

Profile Switching (Optional):

If you ever notice your bookmarks or extensions missing, it's possible you've switched profiles.

1. Click on the profile icon in the upper-right corner. Locate the "other profiles section."

Use this option to switch profiles and regain access to your bookmarks and extensions.

Updating Google Chrome:

For future Chrome updates and updates for other apps on your laptop, follow these steps:

1. Access Managed Software Center / Company Portal on your PC.

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2. Use this platform to manage and install updates.

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3. Additionally, you can download Samsara-approved apps for your laptop through Managed Software Center / Company Portal.

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Personal Accounts FAQ:

I get an error when I sign in to Chrome with a personal account.

If you get the below error message, you are trying to sign in and enable sync in Google Chrome with a non-Samsara account:

Why does Samsara only allow Samsara accounts in Chrome?

Signing into a personal Google Chrome profile synchronizes a lot of data under the hood that you may not realize - this includes Chrome Extensions, bookmarks, and even your browsing history from other devices. Security wants to ensure that you are not compromising your privacy by having this data on a work device.

Can I still sign in to my personal Google account?

Yes, you can still sign in to your own Google accounts in Chrome, but you will not be able to enable the browser sync functionality with those personal Google accounts.

How can I keep my personal browsing separate on my work computer?

If you wish to sign in to your personal accounts on your work computer, you can still create a profile in Google Chrome to maintain separation. To do so, click your picture in the top right corner of Chrome (next to the three dots icon), then “Add New Profile” and follow the prompts.

Can I sync my personal Gmail to my work laptop?

Security strongly encourages you to keep your work and personal information separate, and does not have a supported path for syncing personal information to a work device.

Google Chrome Extension Issues?

Selecting "Remove" will uninstall an extension. A common troubleshooting step is to remove and reinstall problematic extensions. Things like unwanted ads or unknown add ons may be the result of user installed extensions.