Enrolling an additional device using Okta Verify

Use this guide if either of the following applies to you:

👤 User Story 1: Adding a new device to your existing Okta FastPass setup

"I already have Okta FastPass set up on my laptop (Windows or Mac), and I want to add another device — like a new phone or a second laptop — so I can use FastPass there too."

📱 User Story 2: Transferring Okta Verify to a new phone

"I got a new phone, and I need to move Okta Verify from my old phone (or from my already-enrolled laptop) over to it so I can keep approving sign-in prompts."

If either of these sounds like you, follow the steps below. You'll use one device that's already enrolled to enroll the new one.

🚫 Note: This method cannot be used for Windows 365 (VDI). VDI sessions must be enrolled directly inside the Cloud PC using the standard VDI enrollment flow — see your Windows 365 (VDI) enrollment guide.

Prerequisites

• Bluetooth is turned on for both your already-enrolled device and the new device.
• Biometrics (Touch ID / Windows Hello) are set up on the new device.
• Okta Verify on your already-enrolled device has no warnings or errors.

On your already-enrolled device

1. Open Okta Verify and click on your Samsara account.
2. Click Export account and follow the on-screen instructions.
3. A QR code and an 8-digit code will appear — keep these handy.

On your new device

1. Install and open Okta Verify.
2. Select Import account.
3. When prompted, allow Okta Verify to use Bluetooth. If Bluetooth isn't enabled, Okta Verify will offer to turn it on.
4. Enter the 8-digit code displayed on your already-enrolled device or Scan QR code.
5. If pairing is successful, a 6-digit PIN will appear on the new device.

Back on your already-enrolled device

1. Enter the 6-digit PIN shown on the new device to confirm you are pairing the correct devices. ⚠️ Do not enter a PIN given to you by anyone else.
2. You will receive a confirmation message on both devices once the setup is complete.

You can now use FastPass on the new device. After this step, your Samsara account should appear in the Okta Verify app.

Getting help

If you run into issues enrolling an additional device, reach out in #help-biztech on Slack or open a ticket at biztech@samsara.com.