Enrolling in Okta FastPass (Desktop Flow)

Overview

This guide walks you through enrolling your device in Okta FastPass. Once enrolled, you’ll be able to sign in to Samsara apps with a single Touch ID or Windows Hello prompt — no password or push notification required.

Before You Start

Make sure you have:

• Okta Verify installed on the device you’re enrolling:
  • On macOS, install it via Managed Software Center.
  • On Windows, install it via Company Portal.
• Touch ID, Windows Hello, or a device PIN configured. Biometrics is optional. A Windows Hello PIN or your Mac login password works if you prefer not to use fingerprint or face recognition. To opt out of biometrics, remove them in your device Settings, not inside Okta Verify.

Step-by-Step Enrollment

Method 1 — Through the Okta Dashboard

1. Go to https://samsara.okta.com and sign in with your username and password.

   

2. Click your name in the top right corner and select Account Settings.

   

3. In the Security Methods section, under Okta Verify, click Set up another.

   

4. Click Set up on the new Set up security methods tab.

   

5. Click Set up Okta Verify and open the Okta Verify app when prompted.

   

6. In the Okta Verify window, click Add Account.

   

7. In the Okta Verify app, you’ll see “Enable Touch ID or password confirmation.” Click Enable.

   

   This step is required. Your account needs user verification enabled to complete enrollment: Touch ID, Windows Hello, or your device password all satisfy it. Biometrics itself is not mandatory.

8. You’ll see the “Account added” screen with two green checkmarks:
   • Touch ID or password confirmation enabled
   • Default for Okta FastPass

You’re now enrolled. Going forward, signing in to Samsara apps will use FastPass automatically.

Important: Keep Okta Verify installed on your device. Okta FastPass will not work if you uninstall the application.

Method 2 — Directly from the Okta Verify App

1. Click the Okta Verify shield icon in your menu bar (top right of your screen), then select Open Okta Verify.

   

2. Click Get started on the Okta Verify screen.

   

3. The Sign-In URL is auto-filled. If the field is blank, enter https://samsara.okta.com, then click Next.

   

4. Your browser will open to the Samsara sign-in page. Type your username (your @samsara.com email) and click Next.

   

5. Complete authentication:

   • If your Okta session is already active, Okta Verify will continue without asking you to authenticate again.
   • If you are prompted, complete the verification using whichever method you’ve already enrolled (for example, password or Security Key).

   

6. After verifying, Okta Verify will reopen and ask you to Enable Touch ID or password confirmation. Click Enable. If Touch ID is not set up, your device password is used instead.

   

7. You’ll see a green checkmark and the message “Account added”.

   

8. Switch back to your browser tab. You should see “Your identity is verified — You can close this browser tab.” Close the tab.

You’re now enrolled. The next time you sign in to https://samsara.okta.com, you’ll be prompted for Okta Verify with Touch ID instead of typing your password.

Important: Keep Okta Verify installed on your device. Okta FastPass will not work if you uninstall the application.

What to Expect After Enrollment

• The next time you sign in to a Samsara app, click Sign in with Okta FastPass — you’ll be authenticated with a single Touch ID or Windows Hello prompt (or silently in many cases).
• No more entering your password and approving a separate push notification.
• Enrollment is per device — repeat these steps on each laptop or mobile device you use.