Enrolling Okta FastPass on macOS

This guide is for Samsara-managed macOS laptops. If you use Windows, see Enrolling Okta FastPass on Windows. If you use a Windows 365 VDI, see Enrolling Okta FastPass on Windows 365 (VDI).

This guide walks you through how to enroll in Okta FastPass and use it to sign in to Samsara apps without typing your password, using a Samsara-managed macOS laptop. 

Before You Start

Make sure you have:

• Okta Verify installed on your Mac. If it is missing, install it via Managed Software Center.
• Touch ID or your Mac login password configured. Biometrics is optional; if you prefer not to use Touch ID, remove your fingerprints under System Settings > Touch ID & Password (not inside Okta Verify) and Okta Verify will use your Mac login password instead.
• Bluetooth enabled on both your Mac and your phone (required for account pairing during enrollment).
• Your phone with Okta Verify already enrolled for your Samsara account.

🚫 Important — Shared Device Users: Do not enroll Okta FastPass on a shared or kiosk device. FastPass is tied to a specific device and account, and enrolling on a shared device can lock other users out of their accounts.

Step 1 — Enroll Samsara Account to Okta FastPass

1. On your macOS, click the Okta Verify icon in the menu bar, if not visible open Okta Verify App from Applications and then icon will be visible on the menu bar.

2. Click Import Account on the Okta Verify welcome screen.

3. If prompted, allow Bluetooth access. If Bluetooth is disabled, enable it from System Settings > Bluetooth.

4. On your mobile device, open the Okta Verify app and tap on the arrow to the right of the samsara.okta.com account.

5. Scroll down and tap on the “Export Account” button.

6. If biometrics (Touch ID, Face ID, or fingerprint) aren't already enabled for Okta Verify on your mobile device, you can enable them now when prompted. User verification is required to securely add your account to another device, but biometrics is optional. If you prefer not to use biometrics, disable them in your phone's Settings and Okta Verify will use your device passcode instead.

7. Your phone will display an 8-character code below the QR Code (ref. the image below). Enter that code on your macOS when prompted.

8. Your macOS will then display a 6-digit PIN. Enter that PIN on your phone to confirm the connection.

9. When prompted, confirm with Touch ID on your macOS to bind FastPass to this device. If Touch ID is not set up, confirm with your Mac login password instead.

You are now setup with Okta FastPass, move to Step 2 on how to use FastPass.

Step 2 — Sign-in using Okta FastPass on your Mac

After your account is added to Okta Verify and bound to your Mac with Touch ID, FastPass is ready to use.

1. Go to samsara.okta.com in your browser.

2. On the sign-in screen type in your username and click next.

3. When prompted, confirm with Touch ID (or your Mac login password if Touch ID is not set up). You should be signed in without entering your Okta password.

Note: FastPass is enabled per device. If you get a new Samsara-managed Mac, repeat Step 1 on that device.

Getting help

If you run into issues enrolling or using Okta FastPass on macOS, reach out in #help-biztech on Slack or open a ticket at biztech@samsara.com.